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What's Email Marketing?

 

Email marketing is a form of direct marketing which uses electronic mail as a means of communicating commercial or fundraising messages to an audience. In its broadest sense, every email sent to a potential or current customer could be considered email marketing.


  • Sending emails with the purpose of enhancing the relationship of a merchant with its current or old customers and to encourage customer loyalty and repeat business.
  • Sending emails with the purpose of acquiring new customers or convincing old customers to buy something immediately.
  • Adding advertisements in emails sent by other companies to their customers.
  • Emails that are being sent on the Internet (Email did and does exist outside the Internet, Network Email, FIDO etc.)


Researchers estimate that US firms alone spent $400 million on email marketing in 2006.